Assisting clients’ Technology and Enterprise Services (TES) departments with monitoring, surveillance and supporting services.
Our services vary from Network Operations Centres, Service Operations Centres, Workforce Management, and Global & Communication Technology
Contact Centre for Consumer and Enterprise clients in 17 countries
African Ideas currently deploys resources to service the clients of MTN, the Contact Centre in its local MTN NOC and SOC to cater for its South Africa market. The current SOC setup is situated at the MTN South Africa headquarters at 14 Eglin Road Sunninghill, Johannesburg.