Zain Ebrahim | Head: Outsourced Servces
About Zain
Zain Ebrahim is an African Ideas divisional executive. His focus is growing our capability in the telecommunications space. African Ideas’ current primary telecoms client is MTN. Zain manages several MTN accounts for African Ideas. Zain has over two decades of experience in the telecoms sector in South Africa.
Posts by Zain
Microsoft Training Update
African Ideas celebrates the successful completion of its latest Microsoft Training program! Our team has achieved significant milestones, with several members…
MTN Clicksoftware
Their business objectives were to improve profitability and resource utilisation, which translate to: MTN did not have a workforce management solution…
MTN Technology Enterprise Services (TES) Operations: South Africa
Provision of approximately 28 resources to the TES. MTN has Local and Global 24x7x365 Network Operations Centres (NOCs) which are strategically…
Witzenberg Municipality
Witzenberg is located an hour and a half’s drive away from Cape Town on Route 62 and is nestled in the…
City of Tshwane Integrated Asset Management Systems PMO
Through one of our strategic partners, African Ideas is responsible for implementing an Integrated Asset Management System, which is a large business change project, with…
Western Cape Department of Human Settlements Change Navigation Specialist
The Department of Human Settlements has a responsibility to develop sustainable integrated human settlements in the Western Cape, tasked with creating…