Privacy Policy

African Ideas Incorporation (Pty) Ltd (“We” or “Us”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website https://www.africanideas.co.za/ (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy is effective as of 23 May 2025.

Who We Are

African Ideas Incorporation (Pty) Ltd is an innovation and technology services company committed to quality and compliance. We are certified under:

What Information We Collect

We may collect and process the following types of data:

Personal Data

Identifiable information such as:

  • Full Name
  • Email Address
  • Telephone number
  • Any other information you voluntarily provide (e.g. through forms or correspondence)

Non-Personal Data

Technical and usage information:

  • Full Name
  • Email Address
  • Telephone number
  • Any other information you voluntarily provide (e.g. through forms or correspondence)

How we collect your data

We use different methods to collect data from and about you, including through:

  • Direct interactions: Through forms, email correspondence, phone calls, or in-person engagements.
  • Automated technologies or interactions: Cookies and other analytical tools may automatically collect certain technical data about your browsing behaviour.

How we use your data

We use information that we collect about you or that you provide to us, including any personal data:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.

Legal Basis for Processing

We collect and process personal data based:

  • Consent – when you voluntarily submit information (e.g., contact forms)
  • Contractual necessity – to fulfil obligations under a service agreement
  • Legal obligation – where we are required to comply with the law
  • Legitimate interest – to improve our services and maintain security

How we use your data

We use information that we collect about you or that you provide to us, including any personal data:

  • Operate, maintain, and improve our Website
  • Respond to your inquiries or requests
  • Provide the services you request
  • Monitor usage patters for site performance and security
  • Comply with legal and regulatory obligations

Cookies and Tracking Technologies

We use cookies to:

  • Understand how you interact with our Website
  • Improve user experience
  • Enable certain Website functionalities

By using the Website, you consent to our use of cookies. You may adjust your browser settings to decline cookies, though this may affect the Website’s functionality.

Disclosure of your information

We may share your data:

  • With our subsidiaries, affiliates, and trusted service providers for legitimate business purposes
  • To comply with legal obligations or enforce our terms
  • In aggregated, anonymised form for analytics and reporting

We do not sell your personal data to third parties.

International Data Transfers

Your data may be processed or stored outside South Africa (e.g., in secure cloud platforms). When we transfer personal data internationally, we ensure appropriate safeguards are in place, including contractual clauses or adherence to international privacy frameworks.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, or contractual obligations. When no longer needed, your data will be securely deleted or anonymized.

Data Security

We implement technical and organizational controls in line with ISO/IEC 27001 to protect your data from unauthorized access, alteration, or loss. These include access controls, encryption, audits, and staff training.

Despite our efforts, no method of online transmission is 100% secure. Any transmission of data is at your own risk.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time (where applicable)
  • Lodge a complaint with the Information Regulator of South Africa or relevant authority

To exercise these rights, please contact us at: info@africanideas.co.za.

Embedded Content from Other Websites

Our Website may include embedded content (e.g., YouTube videos, articles). Embedded content behaves as if you visited the other site. These external sites may collect data and use cookies according to their own policies. We are not responsible for their practices.

Changes To Our Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with a new “Last Updated” date. We encourage you to review this policy regularly.

Contact information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: info@africanideas.co.za.

General Inquiries:

Email: info@africanideas.co.za

You may contact our CISO directly for any security-related concerns or to escalate a data privacy issue.

If you are unsatisfied with our response or believe your rights under POPIA or other applicable laws have been infringed, you may lodge a complaint with the regulatory authority below:

Chief Information Security Officer (CISO):

Name: Thando Shabalala
Email: thando@africanideas.co.za

You may contact our CISO directly for any security-related concerns or to escalate a data privacy issue.

If you are unsatisfied with our response or believe your rights under POPIA or other applicable laws have been infringed, you may lodge a complaint with the regulatory authority below:

Information Regulator (South Africa):

Email: inforeg@justice.gov.za
Website: https://www.justice.gov.za/inforeg/